bronze progress marker with lobster clasp closure
I only accept Etsy direct checkout (credit/debit cards) and Paypal in my shop. All custom orders and requests require pre-payment before your products are created. No coupons or discounts on custom order requests. Shipment of orders will not take place until payment has been received and cleared.
NOTE on FREE Shipping Policy: Any order over $35.00 will receive free Domestic USA shipping - this only includes USPS First Class Mail - any order that reaches over 16oz in weight will be mailed Priority.
All orders are shipped in a flat poly-sack via first class mail in the United States. Any special shipping costs over the original shipping cost will be added to the cost of the order.
All ready-to-ship items are packaged and shipped within 7 to 10 business days from the date of your order. No shipments are made on Sundays and observed USPS holidays. Pre-order items will ship according to the timeline stated in the listing. Custom orders will be shipped upon completion of the order which will be approximately 10 to 15 business days after your full payment for the custom order.
Return shipments because of incomplete addresses will be reshipped but you will be required to pay for the reshipment fee to you. Please be aware of the shipping address used in your Etsy account and double check for correctness.
International shipping will be shipped First Class International unless asked and paid for otherwise. All duties and associated fees for International buyers are the responsibility of the buyer. Delivery Confirmation cannot be added to First Class International mail. I will however be able to provide you the US Customs number. Due to changes in post office policy, I'll only be shipping International orders out once per week.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
I put a lot of love and care into my handmade and hand-dyed items. I hope that you love them when you receive them. If you are unhappy with your item(s), you may contact me. Please contact me via Etsy message to arrange an item return. Returned items must unused, undamaged and original form for a refund (less shipping) to be issued within 10 business days of receiving the returned merchandise.
You are responsible for shipping cost for the returned item(s) - return shipping will not be refunded nor will the original shipping costs incurred by your order. Items lost or damaged by the US Postal service (or any other service used for shipments) will not be refunded but item can be exchanged for a similar item with proof of loss from the carrier. Insurance is suggested if you are concerned about the capabilities of the shipping courier.